Frequently Asked Question (FAQ) about shuttle services in Belize. Feel free to send us an email with all your questions. But, your answer may just be right here on this page. Belize is a small country but it sure pose a lot of questions in travelers mind. We’re happy to help with your getting around and vacation to Belize. Like our motto is “we’re more than just shuttle”. You ask, we answer with a smile!

Before you book

How do I make a booking on your website?

At this time you cannot book directly from our website. We’re working on that and will surely notify you when that option is available. At this time we do it old school.

To make booking via our website please send us an email via our contact page.

What information do I need in order to book?

To book any shuttle you’ll need to provide your name, pickup/arrival time, destination, number of people, and make a 50% confirmation deposit.

I cannot find a route I want to book. What to do?

There’s no route booking available. But if there’s need to make a specific route for our guest needs we’ll do so with prior notification. Please state a route you’d be needing to take in your initial email.

How do I pay for my shuttle?

Once both you and the company has confirmed details and you’re ready to pay for your shuttle a reservationist will send you a payment form. You’ll fill out the form with your signature and resend it to the company to pay for your shuttle.

**We’ll soon offer an online payment option.

Can I book a shuttle with more than one stop?

You can book a shuttle with as much stop as you desire but bear in mind that some stops carries an additional cost. Therefore, we ask for you to state which stop you’re interested in making.

You can also do tours on your shuttle to a destination.

Before you travel

What luggage entitlement will I have?

There’s no specific luggage entitlement but if you’re bringing any luggage outside of the norm or more than 2 suite cases per person please notify us in your email.

Where will I meet the driver when I arrive?

When picking up at the Belize International Airport your driver will meet you right outside the airport exit door. He’ll be holding up a sign with the name of the person who booked the shuttle, can’t miss it.

What happens if I can’t locate my driver?

If you can’t locate your driver please ask for Lilia or call or message us via WhatsApp at +501-620-2267

My group size has changed, can I choose another vehicle?

Whenever your group size changes feel free to notify us and we’ll definitely provide a suitable vehicle to meet the needs of your group. Choosing another vehicle is no hassle with proper notification of group size change prior to arrival/pick-up.

How long will the shuttle take?

The length and time of your shuttle depends on the destination you’re travelling to. Traveling to San Ignacio is approximately 1 hour 45 minutes. Traveling to Placencia is approximately 3.5 hours. Shuttle to Hopkins is 2.5 hours. Shuttle to Belize Water Taxi Terminal 25 minutes. Shuttle to Belize Zoo is 45 minutes. Feel free to ask for any custom transfer travel time.

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